Job Details

Join to apply for the Technical Outside Sales Specialist role at MRC Global

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Responsible for executing and achieving established financial goals; accountable for sales development and gross margin growth in an assigned territory from lead generation to close.

Responsibilities

• Generate new business through analysis of assigned territory to identify new customers and markets;
• Grow existing accounts through execution of a proactive sales plan, including focus on lost & declining business in existing customer base;
• Achieve maximum profitability by meeting or exceeding gross margin goals through effective negotiation;
• Deliver superior service through consultative sales, preparing quality presentation materials, conducting demonstrations, detailing products and cost savings, determining customer needs and requirements, and offering solutions;
• Research and develop information on new projects;
• Develop knowledge of customer accounts within assigned territory, including technical requirements, production volume and schedules, targeted pricing, contractual requirements, and competitive analysis;
• Negotiate with vendors and coordinate efforts with Supply Chain groups for best product prices;
• Collaborate with Branch/Regional management and National Accounts team to develop strategic business plans, assist with proposals, contract negotiations, and sales strategy implementation;
• Ensure contractual compliance, addressing deviations from agreements in partnership with management and national account teams;
• Identify and communicate work in process, threats, opportunities, and market trends;
• Improve product knowledge, pricing, and company systems and procedures continually;
• Respond promptly to sales opportunities, maintaining regular contact with customers;
• Develop customer retention strategies by demonstrating MRC Global's value proposition;
• Partner with branch teams to understand customer processes and expectations;
• Participate in branch meetings, share information, and motivate team efforts;
• Resolve customer complaints promptly, investigating and following through to resolution;
• Complete administrative tasks such as quotations, order processing, delivery confirmation, and inquiries;
• Coordinate with warehouse to meet delivery goals and keep customers informed;
• Promote safety initiatives, demonstrate safety leadership, and report hazards or incidents;
• Perform other duties within the scope of the role;
• Ensure safety and health of yourself and others, reporting hazards or injuries immediately.

Qualifications

Any combination of education and experience providing the necessary knowledge and abilities will be considered.

• Undergraduate degree or equivalent experience in a related field;
• Four or more years in customer service, inside sales, or warehouse services with increasing responsibility and demonstrated sales negotiation skills;
• Knowledge of PVF materials and understanding of service scope, pricing, supply, and contracts;
• Proficiency with computers and software applications;
• Strong communication skills for idea promotion and knowledge transfer;
• Willingness to be on call for 24-hour service;
• Willingness and ability to travel, including overnight stays;
• Valid driver's license meeting company policies.

Additional Qualifications

• Ability to verify legal work status;
• Proficiency in English for communication, safety instructions, and inquiries;
• Ability to comply with company policies including Code of Conduct and Conflict of Interest.

Working Conditions

Details on physical, mental demands, and working conditions are available through Human Resources. Reasonable accommodations will be provided to enable performance of essential functions.

Qualified applicants will be considered regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status.