Job Details

Title: P/T Distribution Assistant (Baton Rouge)

Department: Circulation

Reports to: Distribution Director

General Summary of Position: The distribution assistant position will be a part-time position that will assist the district managers on a nightly basis. This position will be required to ensure all contractors have picked up in a timely manner, help on down routes, help verify new starts and stops, help check TMC distribution, verify store delivery when asked, and all other duties as assigned. The hours will be 4-6 hours a night, 5 days per week. Some weekends and holidays will be required.

Primary Responsibilities and Essential Duties:

A. Distribution Centers

1. Ensure all contractors have picked up their newspapers nightly. Ensure the DC is clear.
2. Assists with the running of down routes should a contractor not show by a given time.
3. Follow up with contractors on new starts and stops.

B. Districts

1. Complete Service Checks on subscriber activity, start, stops, and various delivery issues through field verification and reporting.
2. Verifies delivery of single copy locations when asked.
3. Redelivers missed contractor deliveries (Redeliveries) when necessary
4. Delivers down routes, known ahead of time, when necessary.
5. Orientates new contractors on routes as necessary

C. Other

1. Maintains clean and organized distribution center
2. Performs other tasks as directed by Distribution Director.

Education, Experience, and Knowledge Requirements:

• High School diploma or GED

• Thorough knowledge of customer service - principles and processes for providing customer service including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques.

• Considerable knowledge of computers and working knowledge of all Microsoft software, the internet and office equipment.
• Considerable knowledge of communication, and dissemination techniques and methods. This includes alternative ways to inform via written, oral, and visual media.
• Considerable knowledge of mathematics, numbers, their operations in order to count and sort products correctly.
• Considerable knowledge of transportation, public safety and security - this includes principles and methods for safely operating a vehicle, and knowledge of local, state or national driving laws.

Licenses and Certificate Requirements:

• Valid driver's license
• Valid motor insurance

Skill Requirements:

• Time Management- Ability to work without direct supervision, managing ones' own time and the time of others, managing multiple priorities.
• Active Listening - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - talking to others to convey information effectively.
• Service Orientation - actively looking for ways to help people
• Reading Comprehension -understanding written sentences and paragraphs in work related documents.
• Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternate solutions, conclusions or approaches to problems.
• Customer Service - excellent interpersonal skills, demonstrating the ability to work with internal and external customers effectively.
• Writing - communicating effectively in writing as appropriate for the needs of the audience.
• Coordination - adjusting actions in relation to others' actions.
• Social Perceptiveness - being aware of others' reactions and understanding why they react as they do.
• Negotiation - bringing others together and trying to reconcile differences.

Ability Requirements:

• Ability to work effectively with customers and coworkers.
• Ability to communicate information both verbally and written so others will understand
• Ability to speak clearly so others can understand you.
• Ability to see details at close range (within a few feet of the observer).
• Ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting or standing. It does not involve performing the activities while the whole body is in motion.
• Ability to quickly move your hand, your hand together with your arm, or your two hands to grasp or manipulate objects.
• Ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
• Ability to quickly and repeatedly adjust the controls of a machine or vehicle to exact positions.

Physical Requirements (Sensory Acuity; coordination, dexterity and strength):

• The job requires the following demands daily: hear normal conversations, see nearby and distant objects, have accurate depth perception, and speak clearly so someone else can understand what you say.
• The job requires the following physical demands daily: bending, feeling, finger dexterity, grasping, reaching, sitting, standing, throwing, twisting, turning, walking, lifting and carrying up to 25 pounds.
• The job requires the following physical demands more than once or twice a week: balancing, crouching, stooping and rapid working speed.
• The job sometimes requires the following physical demands: kneeling.

Work Environment:

• Moderate noises (business office with computer and printers, light traffic).
• Interacts with others.
• Daily traveling to customer locations in vehicle and exposure to outdoor weather.
• Sometimes exposed to dust.

The Advocate is an equal employment opportunity employer, committed to recruiting, developing, and promoting a diverse workforce while providing unique opportunities and career paths for our employees. We encourage applicants of all backgrounds and experience levels to apply.

Salary: Commensurate with experience

Benefits: Medical, dental, vision, Life, Short Term Disability (STD), Long Term Disability (LTD), Paternity Leave, PTO and 401k Retirement Savings company match.