Job Details

Takes inbound calls from individuals needing support, services, or who may be in crisis. Serves as a key resource and mentor to Clinical & Referral Specialists. Assists with more complex cases & calls. Will provide clinical consults on cases when no BH Manager is available on shift. Performs safety screenings and assessments while using clinical judgement to discern presence and acuity of risk to the safety of the individual or others. Uses information provided by the caller and obtained during the screenings and assessments to accurately understand the individual's needs and develop a plan of action in collaboration with the individual. Completes appropriate, timely, and accurate documentation of interactions in accordance with established criteria. Provides linkage follow-up as directed to assure individual accessed services. Coordinates with other agencies, organizations and individuals to insure optimal use of resources, services, and natural support systems. Completes other projec...Behavioral Health, Case Manager, Manager, Behavioral, Health, Clinical, Healthcare