Job Details

Description
Job Posting: General Manager

Location: Baton Rouge, LA

Strategic Business Unit: Hospitality

Labor Category: Salary Exempt

Position Type: Full-Time

About the Role:

A&R Hospitality is seeking a dynamic, results-oriented General Manager to lead our team. In this role, you are the heartbeat of the hotel. Reporting to the Regional Director of Operations, you will oversee all daily operations-from the Front Desk and Housekeeping to Maintenance and Food & Beverage-ensuring every guest enjoys an outstanding experience.

We are looking for a leader who balances financial "know-how" with a passion for people, someone who can inspire a team to exceed goals while maintaining the highest standards of service and property care.

Key Responsibilities:

Operational Leadership

• Total Oversight: Manage all hotel departments including Guest Relations, Front Desk, Housekeeping, and Maintenance.
• F&B Management: Provide strategic oversight for Food & Beverage operations, ensuring quality standards, health department compliance, and menu profitability.
• Compliance: Maintain and ensure strict adherence to A&R operating policies, brand standards, and Standard Operating Procedures (SOPs).

Financial & Strategic Growth

• Business Planning: Participate in the creation and execution of the annual Business Plan to meet and exceed property goals.
• Revenue Management: Collaborate with corporate leaders to develop and manage revenue and sales strategies.
• Cost Control: Monitor operating results against budgets, competitor performance, and industry averages, with a specific focus on Net Operating Income (NOI).

Team Development

• Culture Carrier: Be a Brand Ambassador for A&R's Culture, Mission, and Values.
• Mentorship: Conduct monthly one-on-ones with team members to coach, set goals, and provide performance feedback.
• Accountability: Recruit, train, and hold department leaders accountable for excellence in their respective areas.

What We Are Looking For:

• Experience: Minimum of 3 years in hotel operations and 1+ year of experience in a General Manager supervisory role.
• Education: Bachelor's degree in Hospitality Management or a related field is preferred.
• F&B Expertise: Solid understanding of Food & Beverage operations, inventory management, and labor cost control.
• Attributes: High Emotional Intelligence (EQ), excellent communication skills, and the ability to remain poised under pressure.
• Availability: Flexibility to work weekends and holidays as required.

Performance Standards

Success in this role is measured by:

• Achieving budgeted Net Operating Income (NOI).
• Maintaining high Market Share Indices (MSI).
• Exceeding Guest Satisfaction (GSI) and Associate Satisfaction (ASI) targets.

Working Conditions

• Ability to stand for long periods and lift up to 25 pounds.
• Comfortable working in a fast-paced environment with moderate to loud noise levels.
• Willingness to travel up to 10% for corporate meetings or training.

Why Join A&R Hospitality?

At A&R, we believe our people are our greatest asset. We offer a professional work environment rooted in integrity and collaboration, where your growth is our priority.

Ready to lead? Apply today to join our team!

A&R Hospitality is an equal opportunity employer. Selected candidates will be required to sign non-disclosure and non-compete agreements.

Company Information
A&R Group is a vertically integrated turn-key hospitality firm focused on developing and operating high-value hotels through partnerships with globally recognized hotel brands. Equipped with full-service Development, Design, Construction and Hospitality Management teams, A&R is capable of addressing every stage of the process - from initial conception to ongoing maintenance and operations, A&R is the one-stop shop for every hospitality requisite.