Job Details

Job Description

Join Oracle Cloud Infrastructure

We are looking for enthusiastic professionals to support our 24/7 data center operations.

Oracle Cloud Infrastructure (OCI) offers an exciting opportunity to be part of a rapidly growing environment where cloud services are distributed across multiple tenants. We are dedicated to delivering top-tier products that address some of the world's most pressing challenges. If this sounds like you, we invite you to apply!

Key Responsibilities:

• Install and configure enterprise servers and cabling infrastructure.

• Manage rack installation, including the setup of components, cabling, powering up, and transitioning servers to provisioning teams.

• Handle rack removal processes, ensuring careful disengagement of power and cabling.

• Execute hardware break/fix tasks and replace field-replaceable units (FRUs).

• Troubleshoot and resolve telco connectivity issues.

• Troubleshoot and replace network switch equipment.

• Communicate effectively within a ticketing system utilized by various Oracle Cloud service teams.

• Document activities and assist in building/modifying standard operating procedures (SOPs).

• Perform structured cabling, labeling, and troubleshooting of fiber, copper, and telecom cables.

• Independently execute small projects while collaborating with your manager on larger projects.

Qualifications:

• Solid understanding of server, storage, and network hardware.

• A strong desire to learn new data center concepts.

• Excellent verbal and written communication skills.

• Meticulous attention to detail.

• Experience in quality assurance.

• Flexibility to work on weekends and holidays as needed.

• 3+ years of experience in an IT environment.

• Experience in inventory management—ordering, receiving, and shipping server parts.

• Ability to take on-call shifts and respond to critical events promptly.

• Proficiency in raising issues to senior staff and management.

• Familiarity with IT hardware concepts (RAID, SAN, SCSI, Linux/Unix, GRUB) is essential.

• Knowledge of trunk infrastructure is a plus.

Preferred Qualifications:

• Associate or bachelor's degree or 3+ years of relevant experience.

• 1+ year of experience in structured cabling (copper/fiber) and familiarity with data center cooling and electrical systems.

We are committed to ensuring individuals with disabilities are provided reasonable accommodation throughout the job application or interview process, as well as during employment. Please reach out to request accommodations.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment irrespective of race, color, religion, gender, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by law.

Employer Overview:

As a leader in cloud solutions, Oracle leverages cutting-edge technology to address contemporary challenges. With over 40 years of experience, we collaborate with top-tier companies across diverse industries while fostering an inclusive workforce. We believe that true innovation is powered by empowering everyone to contribute and promoting opportunities for all.

Oracle careers provide global growth opportunities and encourage a healthy work-life balance. We offer competitive benefits that support our employees' needs with flexible options for medical care, life insurance, and retirement plans. Our commitment to community extends to encouraging employees to engage in volunteer initiatives.

Responsibilities:

• Install and manage hardware in data centers without disrupting existing infrastructure.

• Maintain and update asset inventories using internal applications.

• Be accessible for emergencies as needed.

• Engage in training that aligns with company goals to enhance skills and learn new technologies.

• Adhere to Service Level Agreements (SLA) for ticket handling in your area of expertise.

Disclaimer:

Certain customer-facing roles may require compliance with immunization and occupational health mandates.

This position is subject to salary range and benefits specific to the US, with a hiring range between $27.07 and $54.13 per hour, translating to an annual salary from $56,300 to $112,600.

Oracle offers a comprehensive benefits package including health insurance, disability coverage, retirement plans, paid time off, and more.

The role will remain open for applications until the position is filled.

Career Level - IC2

About Oracle:

Oracle empowers organizations through data, infrastructure, applications, and expertise to address industry challenges. With AI integrated across our offerings, we help clients realize their potential and better their futures. Join us on the forefront of innovation in AI and cloud technologies, impacting lives globally.