Job Details

Provide excellent customer service to all patients, guests, and family members. Ensures all patient required forms are completed and other paperwork/documents are gathered and accurate. Efficiently inputs patient/guarantor demographic and financial information; explains insurance benefits and collects co-pays, deductibles and self-pay portions due. Performs vital signs and other screenings, obtaining height, weight, allergy and medication history and other assessments. Prepares patient for exam, explaining any procedures before they are performed and answering the patients questions. Schedules and reschedules patient appointments by phone or in person, including transferring patients to the appropriate departments for scheduling and updating necessary information. Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permiss...Clinic, Medical Assistant, Patient Access, Worker, Cardio, Patient, Healthcare