Youll take the lead in managing client relationships and ensuring their needs are met. From guiding the renewal process to mentoring team members, youll play a key role in delivering high-quality solutions. Youll also help secure existing business, explore opportunities for additional services, and ensure compliance with industry standards. Heres what youll do: Manage the renewal process by compiling information, analyzing needs, and delivering tailored solutions to ensuring proper coverage Build and maintain strong relationships with clients through timely responses and strong customer service Support your team in addressing client risk management needs through consultative conversations and personalized strategies. Conduct regular audits to ensure compliance with regulations and maintain high service standards. Maintain accurate and up-to-date client and policy data using Gallaghers systems and performing audits Use Gallaghers technology to enhance productivity, streamline pro...Service Manager, Client Service, Associate, Manager, Benefits, Client Relations, Retail, Insurance